How Do You Build Strong Relationships at Work?

How Do You Build Strong Relationships at Work?

I’m an advocate of building solid working relationships with your colleagues – those who report to you, those within your department and cross functionally where that makes sense. We don’t have to become best friends, but it’s important to understand the context of...
Sometimes Struggle is Just What We Need

Sometimes Struggle is Just What We Need

A man found the cocoon of an emperor moth and took it home to watch it emerge. One day a small opening appeared, and for several hours the moth struggled but couldn’t seem to force its body past a certain point. Deciding something was wrong, the man took scissors and...
Isn’t Improvement Just Part of Their Job?

Isn’t Improvement Just Part of Their Job?

Why are we going to all this fuss to get people to embrace Continuous Improvement—shouldn’t it just be part of their job, something they do all the time? That’s what someone said to me. They felt that we didn’t need special tactics, training, or a...